AI-Powered Call Center

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Why choose Us?

TelTel delivers premium VoIP routes with global reach and crystal-clear audio. Our advanced call monitoring tools—including call recording playback, live call spying, voice quality (MOS) analysis, and conversion rate tracking—ensure every customer interaction meets the highest standards. Real-time queue analytics help you optimize mealtime inbound traffic and reduce wait times.

Maximize agent productivity with TelTel’s predictive and auto dialers, achieving over 400 minutes of talk time per agent per shift. Our one-click Click2Call feature eliminates downtime between calls. Add a live performance dashboard to your call center to foster healthy competition and drive results.

TelTel’s intelligent call selection tools automatically flag calls that require attention, streamlining quality assurance and coaching. Managers can listen to live calls discreetly (spy mode), review recordings, and assess both network and conversation quality. Our dashboard offers deep insights into queue times, agent load, talk durations, and answer rates.

TelTel automates key call center workflows—from Click2Call and customer identification to intelligent routing and text-to-speech messaging. Our Robocall campaigns and post-call SMS/email templates streamline outreach. The Call Flow Builder lets you design custom inbound schemes with IVR, priority routing, and API integrations—all from one platform

With proprietary software and direct interconnections to global carriers, TelTel guarantees stable, high-quality VoIP routes worldwide. Our traffic monitoring system ensures optimal performance with dynamic channel provisioning and automatic failover routing. Multiple server nodes across regions ensure uninterrupted uptime

TelTel is a fully cloud-based VoIP solution—no hardware, no downloads. Agents can make and receive calls directly from any browser or CRM interface using our built-in webphone. Perfect for remote teams and hybrid work environments.

Expect the difference

Debt Collection and Finance

Debt collection can be stressful and time-consuming without a clear communication strategy. TelTel’s solution is designed to help businesses optimize their outreach, automate follow-ups, and improve recovery rates.

Sales and Telemarketing

Boost conversions with automated dialing and keep your pipeline flowing. Motivate agents with live KPI dashboards and drive performance through friendly competition. Ensure quality by monitoring and analyzing every call.

Forex and Gambling

A proven solution tailored for the fast-paced demands of Forex and Gambling industries. Boost call center performance with automated dialing, real-time analytics, and live monitoring. Safeguard your data with multi-level agent access and secure every call using SRTP and VPN.

Customer Service

Reduce call volume with intelligent call flow strategies that guide customers to the right answers faster. TelTel’s self-service platform helps your team stay focused on delivering quality support—while keeping every inquiry tracked and under control.

Integration Possibilities

Connect TelTel with your favorite CRM to streamline workflows, sync customer data, and keep every interaction in one place.

Start your journey with TelTel now!